Welcome to Tokabear! These Terms and Conditions (“Terms”) govern your use of the website www.tokabear.com (“Website”) and the purchase of products offered by the brand “Tokabear,” which specializes in kids’ clothing and sleep essentials. By accessing or using our Website, you agree to be bound by these Terms. Please read them carefully.
1. General Terms
1.1 Eligibility: By using our Website, you represent and warrant that you are at least 18 years old or are accessing the Website under the supervision of a parent or legal guardian.
1.2 Acceptance of Terms: Your use of our Website constitutes acceptance of these Terms. If you do not agree with any part of these Terms, please do not use our Website.
2. Use of the Website
2.1 Account Registration: To access certain features of the Website, you may be required to register an account. You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.
2.2 Prohibited Activities: You agree not to:
- Use the Website for any unlawful purpose.
- Attempt to gain unauthorized access to any portion of the Website or any other systems or networks connected to the Website.
- Disrupt or interfere with the security or performance of the Website.
3. Product Information and Orders
3.1 Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that the product descriptions, colors, or other content on the Website are accurate, complete, reliable, current, or error-free.
3.2 Pricing: All prices are listed in Indian Rupees (INR) and are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed.
3.3 Order Acceptance: Your order is an offer to purchase products from Tokabear. We reserve the right to accept or reject any order in whole or in part for any reason.
3.4 Payment: Payment must be made at the time of purchase. We accept payments through secure payment gateways. By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.
4. Shipping and Delivery
4.1 Shipping: We currently ship only within India. Shipping costs and delivery times will be provided at the time of checkout. These are estimates and may vary based on factors beyond our control.
4.2 Delivery: Delivery of products will be made to the address specified in your order. You are responsible for ensuring that the delivery address is correct.
5. Returns and Refunds
5.1 Return Policy: We accept returns for most products within Seven (7) days of delivery, provided the products are unused, in their original packaging, and with all tags attached. Please refer to our Return Policy on the Website for more details.
5.2 Refunds: Refunds will be processed to the original payment method used for the purchase. Please note that shipping charges are non-refundable.
6. Intellectual Property
6.1 Trademarks: “Tokabear” and all related logos, product names, and designs are trademarks or registered trademarks of Tokabear. You may not use these trademarks without our prior written permission.
6.2 Copyright: All content on the Website, including text, images, graphics, and code, is the property of Tokabear or its content suppliers and is protected by Indian and international copyright laws.
7. Privacy
7.1 Privacy Policy: Your use of the Website is also governed by our Privacy Policy, which is available on the Website. By using the Website, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.
8. Limitation of Liability
8.1 No Warranty: The Website and its content are provided “as is” and “as available” without any warranties of any kind, either express or implied.
8.2 Liability: To the fullest extent permitted by law, Tokabear will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our Website or the purchase of our products.
9. Indemnification
You agree to indemnify, defend, and hold harmless Tokabear, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or in connection with your use of the Website or violation of these Terms.
10. Governing Law and Dispute Resolution
10.1 Governing Law: These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
10.2 Dispute Resolution: Any disputes arising out of or related to these Terms or your use of the Website shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration will take place in Delhi, India, and will be conducted in English.
11. Changes to the Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any changes to the Terms constitutes your acceptance of the revised Terms.
12. Contact Us
If you have any questions about these Terms, please contact us at:
Tokabear
Email: care@tokabear.com
Phone: +91 9976997631, +91 9976997630
Address: 166/2, Ground Floor, D Block, Sector 50, Noida, Uttar Pradesh, 201301